Improving end-users' experience for the UK's biggest brands

Improving the usability of a website will help it deliver on its objectives and maximise return on investment. As a trusted partner of a specialist research agency ­ we have conducted a number of high profile website usability projects.

These have included research amongst football fans, accountants, online banking customers and drinkers. 

The projects have involved either accompanied face-to-face web enabled interviews or remote testing and included recommendations about what to change.